privacy policy

Aeight Industries Inc. dba Astro Eight (“Astro Eight,” “we,” “us,” or “our”) is committed to safeguarding your privacy and maintaining transparency in how we collect, use, and protect your personal information. This Privacy Policy applies to all users of our website and services, including individuals located in California and the European Economic Area (EEA). It is designed to comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR).

Information We Collect

We collect various categories of personal information in the course of providing our products and services. This includes information such as your name, email address, mailing address, telephone number, and IP address. We also collect details about your purchase history, the products you order, and information related to your transactions. When you visit our website, we may collect data about your browsing behavior, the type of device you use, session information, and the website that referred you to us. Your approximate location may also be inferred based on your IP address. Payment information is collected and processed securely through trusted third-party providers. Additionally, we may gather insights about your preferences and purchasing behavior to better understand your interests and improve our services.

How We Use Your Information

We only use your personal data when we have a lawful basis for doing so. We use your information to process orders, fulfill and deliver products, and provide customer support, all of which are necessary to fulfill our contractual obligations to you. We may use your information to respond to inquiries you submit through the website. With your consent, where required, we may send you marketing communications. We also analyze usage data to enhance our website’s performance and user experience. In certain cases, we may use your information to comply with legal obligations or respond to law enforcement requests.

Sharing of Personal Information

We do not sell your personal information. However, in limited circumstances, we may share your information with third parties. This includes service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering customer support. We may also share your information with affiliated companies, in compliance with applicable law. In the event of a corporate transaction such as a merger, acquisition, or sale of assets, your information may be transferred to the successor entity. In addition, we may disclose your information if required by law or in response to valid governmental or legal requests.

International Data Transfers

If you are located in the EEA, your personal data may be transferred to and processed in countries outside the EEA, including the United States. We take appropriate measures to ensure that such transfers are conducted in accordance with applicable data protection laws. These safeguards may include the use of Standard Contractual Clauses approved by the European Commission and the implementation of binding agreements with our service providers to ensure adequate protection of your personal data.

Your Rights

As a resident of California or the EEA, you are entitled to specific rights with respect to your personal information. California residents have the right to know what personal data we collect, to request access to that information, to correct or delete it, and to opt out of the sale or sharing of personal data, although we do not engage in such sales. You also have the right to limit the use of sensitive personal information and are protected from discrimination when exercising your privacy rights. EEA residents have the right to access, correct, or delete their personal data; restrict or object to the processing of their data; and receive a copy of their data in a portable format. You may also withdraw your consent at any time where processing is based on consent, and you have the right to lodge a complaint with your local data protection authority.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance the functionality and performance of our website, to personalize your experience, and to deliver targeted advertisements. These technologies help us understand how users interact with our site and allow us to improve its design and usability. You can manage your cookie preferences through your browser settings, and if you are located in a jurisdiction where consent is required, such as the EEA, you will be provided with tools to manage your cookie choices accordingly.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected. This includes meeting legal, regulatory, tax, accounting, or reporting obligations. The specific retention period depends on the type of information and the applicable legal requirements. Once the relevant retention period expires, your data will be securely deleted or anonymized.

Data Security

We take reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include physical, technical, and administrative safeguards. While we strive to protect your data using commercially acceptable practices, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our website is not intended for individuals under the age of 18, or under 21 where required by law for certain products. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a child without appropriate consent, we will take prompt steps to delete such information from our records.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. When changes are made, we will post the revised version on our website and update the “Effective Date” at the top of the policy. Your continued use of the website following any changes constitutes your acceptance of the updated terms.

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